Privacy Policy

Effective Date: 6/1/26

Welcome to Mangrove Property Insurance Company (“Mangrove,” “we,” “our,” or “us”). We are committed to protecting the privacy and security of the personal information entrusted to us by our policyholders, agents, website visitors, and business partners.

This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online portals, mobile services, and related digital platforms (collectively, the “Services”).

Information We Collect

We may collect the following categories of information:

Personal Information

  • Name
  • Mailing address
  • Email address
  • Telephone number
  • Policy information
  • Property information
  • Claims information
  • Payment and billing information
  • Driver’s license or government-issued identification information, when necessary

Technical & Website Usage Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Website usage and navigation data
  • Cookies and similar tracking technologies

Information Submitted Through Forms

We collect information you voluntarily provide when you:

  • Request a quote
  • Submit a claim
  • Contact customer support
  • Register for a portal account
  • Subscribe to communications
  • Complete forms or surveys

How We Use Your Information

We use collected information to:

  • Provide and administer insurance products and services
  • Process claims and payments
  • Respond to inquiries and customer service requests
  • Communicate policy updates, notices, and important information
  • Improve website functionality and user experience
  • Detect and prevent fraud, unauthorized activity, or security incidents
  • Comply with legal, regulatory, and contractual obligations
  • Analyze website performance and usage trends

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve functionality and enhance user experience. Cookies help us understand how visitors use our website and allow certain features to operate properly.

You may adjust your browser settings to refuse or disable cookies; however, certain website features may not function correctly if cookies are disabled.

Information Sharing and Disclosure

We do not sell personal information.

We may share information with:

  • Insurance agents and producers
  • Claims administrators and adjusters
  • Reinsurance partners
  • Service providers and vendors supporting our operations
  • Regulatory authorities and governmental agencies, when required
  • Law enforcement or legal authorities as permitted or required by law
  • Affiliated companies or business partners supporting policy administration

All third parties receiving personal information are expected to maintain appropriate confidentiality and security protections.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, or alteration.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of those third parties independently.

Your Choices and Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information, where permitted by law
  • Opt out of certain communications
  • Limit certain data-sharing activities

To exercise applicable privacy rights, please contact us using the information below.

Data Retention

We retain information for as long as necessary to fulfill business, legal, regulatory, insurance, and operational requirements.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Mangrove Property Insurance Company
Address:  6170 Central Ave #103, St. Petersburg, FL 33702
Phone: 877-700-3727
Email: info@mangrove-fl.com